At EventVibe.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you access and use our website, EventVibe.in (the "Site").
By using the Site, purchasing tickets, or engaging with our services, you agree to the practices described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect different types of information to provide and improve our services. This may include:
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details or other payment methods)
Non-Personal Information: We may collect non-personally identifiable information, such as:
- IP address
- Browser type
- Device type
- Referring pages
- Date and time of visits
- Location data (for analytics purposes)
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Processing Transactions: To process your ticket purchases, send order confirmations, and handle customer support inquiries.
Improving Services: To enhance and personalize your experience on our platform, such as offering event recommendations.
Marketing and Communications: To send promotional emails or SMS about upcoming events, ticket offers, or updates. You may opt out of these communications at any time.
Customer Support: To respond to your queries, resolve issues, and improve our services.
Legal Compliance: To comply with legal obligations and resolve disputes, if any.
3. How We Protect Your Information
We take your privacy seriously and implement a range of security measures to protect your personal data:
Encryption: Your payment information and sensitive data are transmitted via secure SSL (Secure Socket Layer) encryption.
Data Retention: We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following situations:
With Service Providers: We may share your personal data with trusted third-party vendors who help us operate our website, process payments, and manage events. These vendors are bound by confidentiality agreements and are only allowed to use your information to provide services on our behalf.
For Legal Reasons: We may disclose your information if required by law, to comply with a legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
With Event Organizers: If you purchase tickets for a specific event, we may share your information with the event organizer to facilitate your attendance (e.g., for guest lists or check-in purposes).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic.
Types of Cookies:
Session Cookies: These are temporary cookies used during your visit and are deleted once you close your browser.
Persistent Cookies: These cookies remain on your device until they expire or are manually deleted, helping us remember your preferences or login credentials on future visits.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the right to:
Access and Update Your Information: You can view and update your personal information by logging into your account on our website.
Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or SMS by following the instructions in the communication or contacting us directly.
Request Deletion of Your Information: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain data for legal or operational reasons.
7. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled or operated by EventVibe.in. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
9. International Transfers
If you are accessing EventVibe.in from outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to the transfer of your data to India and agree to the terms of this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date at the top. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@eventvibe.in
Phone: +91 860 8360 200
Address: No, 1/3 Mount Poonamallee High Road,
Nandambakkam, Chennai,
Tamilnadu - 600089.
